1. Introduction
Welcome to NETMART LLC, accessible through our official website. These Terms and Conditions govern your use of NETMART LLC’s website and the services we provide. By accessing or using our site, you agree to these Terms in full.
2. Use of the Website
a. This website is for your personal, non-commercial use only.
b. You agree not to misuse the site or assist others in doing so.
c. Your use of the site must comply with all applicable laws and regulations.
3. Products and Services
a. NETMART LLC reserves the right to update or modify product and service offerings at any time.
b. All listed prices include applicable taxes, including VAT where relevant.
4. Order Fulfillment Policy
4.1. Product and Service Description
We strive to provide clear and accurate descriptions of all products and services, including features, materials, and images. Use of specific items (e.g., fillers) is intended solely for trained professionals. Improper use does not warrant any liability for harm to individuals or third parties.
4.2. Purchase Currency
All prices are shown in the relevant currency (e.g., USD). If paying in a different currency, your financial institution may apply conversion rates.
4.3. Customer Service Contact
For inquiries or assistance, contact us at:
Email: mail.netmart@gmail.com
We offer multiple contact methods to support prompt and effective communication.
5. Order Fulfillment and Shipping
5.1. Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be handled on the following business day.
5.2. Shipping Times and Locations
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U.S. and Territories: 2–7 business days
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International: 7–10 business days
Shipping timelines may vary based on courier services and destination. NETMART LLC is not responsible for delays due to customs or unforeseen circumstances.
5.3. Shipping Rates
Shipping costs are automatically calculated during checkout based on weight, destination, and delivery method.
5.4. Tracking Information
A tracking number will be emailed once your order is shipped, allowing you to monitor the shipment in real time.
6. Refunds, Returns, and Cancellations
6.1. Refund Policy
Refunds may be granted under the following conditions:
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Product is damaged or defective
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Product does not match the description
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Unauthorized transaction (pending bank verification)
Requests must be submitted within 14 days of receiving the product.
6.2. Return Policy
Returns are accepted within 14 days, in accordance with EU Directive 2011/83/EU. Conditions include:
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Product must be unopened, unused, and in original packaging
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Return shipping is the customer’s responsibility unless due to our error
6.3. Order Cancellation
Orders may be canceled only before shipment. Once shipped, the return policy applies.
7. Legal and Export Restrictions
Certain products may be restricted by local or international law. Customers are responsible for ensuring compliance with their local regulations before placing an order.
8. Privacy and Data Protection
We value your privacy and comply with the General Data Protection Regulation (GDPR – EU Regulation 2016/679).
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Data is used solely for order processing and support
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We do not share data without your consent
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Your information is protected using secure encryption and protocols
9. Business Information
Company Name: NETMART LLC
Address: 16192 Coastal Highway, Lewes, Delaware 19958
EIN: 61-2230069
We provide this information to ensure transparency and trust.
10. Promotions and Offers
Any promotional offers, discounts, or free trials will include clear terms and expiration dates. Full details are provided at the time of the offer.
11. Payment Security and Compliance
We adhere to industry-leading standards for payment security:
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PCI DSS compliance
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SSL/TLS encryption
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Real-time fraud monitoring
We do not store credit card information. Payments are processed securely through third-party providers like Stripe.
12. Accepted Payment Methods
We accept the following payment options:
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Visa
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Mastercard
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American Express
All payment logos are shown at checkout for transparency.
13. Credit Card Network Compliance
We comply with all applicable rules from:
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Visa
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Mastercard
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American Express
This ensures safe and transparent payment processing.
14. User Accounts
a. Some features require creating a user account.
b. You must provide accurate, up-to-date information.
c. You are responsible for maintaining your account’s confidentiality and security.
15. Intellectual Property
All site content, including text, graphics, logos, and images, is owned by NETMART LLC or its content providers and protected by intellectual property laws.
16. User-Generated Content
a. Users may submit reviews, comments, or feedback.
b. By doing so, you grant NETMART LLC a non-exclusive, royalty-free license to use the submitted content.
17. Privacy Policy
Use of this site is also governed by our Privacy Policy, which is incorporated by reference into these Terms and Conditions.
18. Limitation of Liability
NETMART LLC is not liable for indirect, incidental, or consequential damages resulting from the use of our website or services.
19. Changes to Terms
We reserve the right to update or amend these Terms at any time. Revisions will be posted on our site with the effective date noted.
20. Contact Us
For any questions or concerns, please reach out to:
Email: mail.netmart@gmail.com
